Download this brochure to get an overview of VOZIQ’s VSMART, the cloud-based text analytics application for contact centers.

VOZIQ-App-Cover.jpgVSMART provides a complete solution for contact centers that enables them to combine post-call agent notes with other customer data such as IVR choices, CRM and billing information, apply text analytics to this integrated customer data, and deliver a unified view of customer experience.

VSMART also provides capabilities to turn those insights into actions with a robust reporting and dashboard suite.