Struggling to understand what exactly is driving customer dissatisfaction and cancellations?
See how VOZIQ’s Text Analytics Solutions helps contact centers leverage the already-captured data to generate powerful customer intelligence
- Advanced, cloud-based text analytics technology
- Predictive algorithms
- APIs and selective calls auto-routing
- Advanced dashboards and powerful visualizations
- Leverage your latent contact center asset – agent notes, surveys, CRM data, billing data
- Deep segmentation of insights across geography, customer tenure, issue types, top CX drivers, customer sentiments
Understand how VOZIQ is helping several Fortune 500 companies improve their bottomline with significant ROI and quicker time-to-value.