Are you leveraging customer intelligence captured in call centers for your predictive churn modelling?

Millions of post-call agent notes – sitting in your call center CRM – are one of the richest sources of human-interpreted insights about customer experience.

The free trial will enable you to -

  • Leverage historical call center data (CRM call notes) to identify breakthrough customer retention and recovery opportunities
  • Apply combined power of text analytics and predictive algorithms to uncover customer experience gaps that are driving cancellations
  • Reveal fresh insights about customer dissatisfaction, cancellation root causes, competitor comparisons, and much more 

VOZIQ’s Data Scientists to Guide You Through the Trial 

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